Refund Policy

Last updated: August 2026

Ultrium is not yet open, and joining the waitlist is free — so there's nothing to refund today. This page explains how refunds will work once paid plans go live, so it's clear upfront.

Founding member pricing

If you reserve a founding place through a paid priority option, that payment secures your spot and locked-in pricing ahead of general launch. If Ultrium fails to launch, or you're not offered access within the timeframe stated at signup, you'll receive a full refund automatically — no request needed.

After launch

Once Ultrium is live with ongoing subscriptions, standard refund terms will apply to billing periods — full detail will be published here before any paid plan goes live. Nothing about the waitlist itself is a billing commitment.

Requesting a refund

If you believe you're owed a refund under the terms above, write to us and we'll process it within 7 business days.

Contact

Refund questions can go to [email protected].